Last Updated: 29 December 2025
Privacy Policy
At Bay Shore Locksmith, located in Suffolk County, NY, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how Bay Shore Locksmith collects, uses, discloses, and protects the information you provide to us when you use our locksmith services or visit our website, bayshorelocksmith.com.
By using our services or our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Bay Shore Locksmith collects various types of information to provide you with reliable and efficient locksmith services and to improve your experience.
1.1 Personal Information You Provide
We collect personal information that you voluntarily provide to us when you: * Contact Us: Via phone, email, or our website's contact forms (e.g., requesting a quote, scheduling a service, or making an inquiry). This may include your name, email address, phone number, and physical address (for service location purposes). * Request Services: When you engage Bay Shore Locksmith for services, we collect details related to your service request, such as the type of locksmith service needed (e.g., emergency lockout, lock repair, key duplication, security system installation), location of service, vehicle make and model (for automotive locksmith services), and any specific access instructions. * Make Payments: While Bay Shore Locksmith does not directly store sensitive financial information, details related to your payment transaction (e.g., transaction ID, amount) may be processed by third-party payment processors.
1.2 Non-Personal Information and Usage Data
When you visit our website, we may automatically collect certain non-personal information about your device and browsing activity. This information is used to improve our website and services and includes: * Log Data: Your IP address, browser type, operating system, referring pages, pages visited, date and time of your visit, and the time spent on those pages. * Device Information: Information about the device you use to access our website, such as device type, unique device identifiers, and mobile network information.
2. How We Use Your Information
Bay Shore Locksmith uses the collected information for various purposes, including: * To Provide Services: To fulfill your locksmith service requests, schedule appointments, dispatch technicians to your location, and perform the requested services. * To Communicate With You: To respond to your inquiries, provide updates regarding your service requests, and send important service-related notifications. * To Process Payments: To process payments for services rendered through secure third-party payment processors. * To Improve Our Services: To analyze website usage and service performance to enhance our offerings, website functionality, and customer experience. * For Internal Operations: For record-keeping, billing, administrative purposes, and to maintain the security of our services. * To Comply With Legal Obligations: To meet legal, regulatory, or governmental requests and requirements.
Bay Shore Locksmith does not sell your personal information to third parties.
3. How We Share Your Information
Bay Shore Locksmith may share your information in the following limited circumstances: * Service Providers: We may share your information with trusted third-party vendors and service providers who perform functions on our behalf, such as payment processing, website analytics (e.g., Google Analytics), IT support, and customer relationship management. These third parties are obligated to protect your information and use it only for the purposes for which it was disclosed. * Legal Requirements: We may disclose your information if required to do so by law, in response to a subpoena, court order, or other legal process, or if we believe in good faith that such action is necessary to comply with legal obligations, protect our rights or property, or ensure the safety of our customers or the public. * Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of Bay Shore Locksmith's assets, your information may be transferred as part of the transaction. We will notify you via a prominent notice on our website of any such change in ownership or control of your personal information.
4. Data Security
Bay Shore Locksmith is committed to protecting your personal information. We implement reasonable physical, technical, and administrative security measures to prevent unauthorized access, use, disclosure, alteration, or destruction of the information we collect. These measures include secure servers, encryption for sensitive data transmission, and restricted access controls for employees.
However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Cookies and Tracking Technologies
Bay Shore Locksmith's website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors are coming from. * Cookies: Small text files placed on your device by your web browser. They help us remember your preferences, understand how you interact with our website, and improve its functionality. * Types of Cookies Used: * Essential Cookies: Necessary for the website to function properly. * Analytical/Performance Cookies: Used to collect information about how visitors use our website, which pages they visit most often, and if they receive error messages. This helps us improve how the website works. (e.g., Google Analytics). * Managing Cookies: Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies or notify you when a cookie is being placed. Please note that disabling cookies may affect the functionality and your experience of our website.
6. Third-Party Services and Links
Our website may contain links to third-party websites or services that are not operated by Bay Shore Locksmith. This Privacy Policy does not apply to the practices of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
We utilize third-party services such as Google Analytics to understand website usage patterns. Google Analytics collects information about your use of the website but does not identify individual users. You can learn more about Google's privacy practices by visiting their privacy policy.
For payment processing, we use secure third-party payment gateways. Bay Shore Locksmith does not store your credit card details directly. Your payment information is subject to the privacy policy of the respective payment processor.
7. Data Retention
Bay Shore Locksmith retains your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purpose of satisfying any legal, accounting, or reporting requirements. We will also retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
8. Your Privacy Rights
Residents of certain U.S. states, including California (under the CCPA/CPRA), Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), and Utah (UCPA), have specific rights regarding their personal data. Bay Shore Locksmith is committed to respecting these rights, where applicable.
Depending on your state of residency, these rights may include: * Right to Know/Access: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources from which it was collected, the purposes for collecting or selling it, and the categories of third parties with whom we share it. * Right to Delete: You have the right to request the deletion of personal information that we have collected from you, subject to certain exceptions. * Right to Correct/Rectify: You have the right to request that Bay Shore Locksmith correct inaccurate personal information we maintain about you. * Right to Opt-Out of Sale or Sharing: While Bay Shore Locksmith does not sell your personal information, you have the right to opt out of the sale or sharing of your personal information for purposes such as cross-context behavioral advertising. * Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising any of your privacy rights.
How to Exercise Your Rights: To exercise any of these rights, please contact us at info@bayshorelocksmith.com or use the contact information provided below. We may need to verify your identity to process your request, which may require us to ask for additional information.
9. Children's Privacy
Our services are not intended for individuals under the age of 13. Bay Shore Locksmith does not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under the age of 13, we will delete such information from our records.
10. Changes to This Privacy Policy
Bay Shore Locksmith may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. We will post any changes on this page and update the "Last Updated" date at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, or to exercise your privacy rights, please contact Bay Shore Locksmith:
Email: info@bayshorelocksmith.com Address: 49-31 Brook St, Bay Shore, NY 11706
